Technology and Tools - AI Outbound Calling

How to Properly Set Up Jornaya LeadID Using Growform for TCPA Compliance

Compliance & Legal, Technology and Tools / Annie Telligent

If you’re running lead generation campaigns in the United States, especially those involving phone numbers, TCPA compliance is not optional. One of the most common mistakes we see is improper setup of Jornaya, which results in missing certificates, failed compliance checks, and potential legal exposure. This guide explains: What Is Jornaya (Verisk LeadiD) Why Does […]

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How to Monitor, Protect, and Remediate Spam Likely Label on Your Caller ID?

Compliance & Legal, Technology and Tools / Annie Telligent

Many agents have a spam flag at AT&T, Verizon, or T-Mobile, and it’s affecting how many contacts they are making throughout their day. And they don’t even know it. Spam Likely flags quietly reduce contact rates and make it harder to reach the people you’re calling. In this blog, I’m going to show you how

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What Is API Integration with Salesforce? Concepts, Types, and Examples

Technology and Tools / Annie Telligent

Salesforce is a cloud-based customer relationship management (CRM) software. It assists businesses in marketing, customer support, analytics, etc. by centralizing customer data. But it cannot handle every business need on its own. Businesses often need Salesforce to work together with other systems. For example, companies integrate Salesforce with their accounting systems to directly link these

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Best LLMs for Low-Latency Voice Applications and AI Calling

Technology and Tools / Annie Telligent

Explore top low-latency LLMs for voice AI and AI calling, optimized for streaming, speed, and human-like conversation flow.

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Bland AI vs Vapi AI Comparison: Features, Performance, and Customization

Technology and Tools / Annie Telligent

Explore Bland AI vs Vapi AI differences in customization, latency, pricing, and use cases to decide which AI calling platform fits your needs.

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Reducing Latency in Voice AI Systems: Practical Optimization Techniques Across the Pipeline

Technical Lab, Technology and Tools / Annie Telligent

Learn techniques about reducing latency in voice AI systems using optimization techniques across audio, ASR, LLM, response, and TTS stages.

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Automated Call Center Solutions: Tools, Features, and Business Use Cases (2026)

Technology and Tools / Annie Telligent

Learn how automated call center solutions work in 2026, including tools, features, integrations, and real business use cases.

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Why You Shouldn’t Walk on Escalators

Technology and Tools /

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