Compliance & Legal

Jornaya LeadID

How to Properly Set Up Jornaya LeadID Using Growform for TCPA Compliance

Compliance & Legal, Technology and Tools /

If you’re running lead generation campaigns in the United States, especially those involving phone numbers, TCPA compliance is not optional. One of the most common mistakes we see is improper setup of Jornaya, which results in missing certificates, failed compliance checks, and potential legal exposure. This guide explains: What Is Jornaya (Verisk LeadiD) Why Does […]

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Spam Likely Label

How to Monitor, Protect, and Remediate Spam Likely Label on Your Caller ID?

Compliance & Legal, Technology and Tools /

Many agents have a spam flag at AT&T, Verizon, or T-Mobile, and it’s affecting how many contacts they are making throughout their day. And they don’t even know it. Spam Likely flags quietly reduce contact rates and make it harder to reach the people you’re calling. In this blog, I’m going to show you how

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TCPA Quiet Hours

What Are TCPA Quiet Hours and Why Lawsuits Are Rising

Compliance & Legal /

On March 3, 2025, a petition for declaratory ruling regarding the Quiet Hour Claims was filed with the Federal Communications Commission by the Ecommerce Innovation Alliance. The Petition asks the Commission to reaffirm that the ‘Quiet Hours’ provision, prohibiting telephone solicitations between 9 p.m. and 8 a.m., is inapplicable if prior consent has been granted.

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AI Calling Disclosure

AI Calling Disclosure Best Practices for Legal and Ethical Compliance

Compliance & Legal /

The use of AI for qualification, inbound and outbound calls is increasing in businesses and this shift has made disclosure an important compliance requirement rather than a basic courtesy.  AI voices are evolving with the developing technologies and feel real like human voices with natural pauses and prosody. Although this evolution is improving customer service,

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Telecom Compliance

Regulatory and Policy Changes Shaping Telecom Compliance (2026)

Compliance & Legal /

Telecom compliance is changing faster than expected rate! Due to new communication technologies and global calling activity, robocalls are increasing day-by-day. Now regulators are more alert and responding to this situation by reviewing, revising and rolling back the rules governing contact centers and outbound calling. Businesses that are operating in telecom, performance marketing, or contact

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TCPA Compliance

Why TCPA Compliance Matters for AI Calling Systems

Compliance & Legal /

The Telephone Consumer Protection Act (TCPA) is the main law controlling the regulation of telephone solicitations. It was passed by President George H.W. Bush in 1991. Earlier at that time, robocalls and telemarketing calls were a headache for common man and they felt intrusive and invasive. Over time, it was further strengthened by legislation like

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