Annie Telligent

The use of AI for qualification, inbound and outbound calls is increasing in businesses and this shift has made disclosure an important compliance requirement rather than a basic courtesy.  AI voices are evolving with the developing technologies and feel real like human voices with natural pauses and prosody. Although this evolution is improving customer service, […]

Telecom compliance is changing faster than expected rate! Due to new communication technologies and global calling activity, robocalls are increasing day-by-day. Now regulators are more alert and responding to this situation by reviewing, revising and rolling back the rules governing contact centers and outbound calling. Businesses that are operating in telecom, performance marketing, or contact

Learn what TCPA 1:1 consent means for lead generation, why it matters, and how to implement compliant lead forms without hurting conversions.

The Telephone Consumer Protection Act (TCPA) is the main law controlling the regulation of telephone solicitations. It was passed by President George H.W. Bush in 1991. Earlier at that time, robocalls and telemarketing calls were a headache for common man and they felt intrusive and invasive. Over time, it was further strengthened by legislation like

Understand legal requirements for AI calls in 2026, including TCPA rules, FCC guidance, consent, disclosure obligations, and compliance risks.